Job description:
Role
Customization Associate
Company Description
Since 1947, Big Ray’s has been locally owned and proudly Alaskan, with locations in Anchorage, Fairbanks, and Kodiak. Our people live, work, and play here, bringing real experience and passion to everything we do.
We’re known for exceptional customer service and for helping people get the right gear for all that Alaska has to offer. Being part of Big Ray’s means joining a business with deep local roots, a reputation built over decades, and a culture that values expertise, authenticity, and a true connection to Alaska.
At Big Ray’s, we are proud to have been outfitting Alaskans for over 75 years. In a retail landscape that is constantly changing, our Core Values have never wavered.
Our Core Values:
- Excellent Customer Service
- Integrity
- Innovation
- Teamwork & Collaboration
- Respect
Job Description
Do you enjoy working with your hands, operating equipment, and seeing a project through from start to finish? Big Ray’s is looking for a dependable and detail-oriented Customization Associate to join our Corporate Outfitting team!
In this role, you'll help bring customized apparel orders to life while supporting the day-to-day warehouse and inventory operations that keep our department running smoothly. From embroidery and heat-press printing to receiving merchandise and fulfilling orders, this position offers a variety of hands-on responsibilities in a fast-paced, team-oriented environment.
Essential Responsibilities:
- Garment Customization: Operate embroidery and sewing machines to create customized apparel according to customer specifications.
- DTF Printing: Use Direct-to-Film (DTF) printing software, printers, and heat presses to produce quality customized garments.
- Receiving & Inventory: Receive, label, organize, load, unload, move, and count incoming merchandise and back stock.
- Order Fulfillment: Locate merchandise from existing inventory, new shipments, and transfers to complete new and backordered corporate orders.
- Inventory Control: Maintain accurate inventory records and follow established merchandise-handling and computer system procedures.
- Warehouse Organization: Keep warehouse and storage areas clean, safe, and organized, with properly labeled shelves and merchandise.
- Purchase Orders: Assist with maintaining accurate purchase order records and documentation.
- Teamwork: Work closely with the Corporate Outfitting, warehouse, and alterations teams to ensure orders are completed accurately and on time.
This position is a great fit for someone who enjoys variety in their workday, takes pride in quality and organization, and can balance production tasks with warehouse responsibilities.
Qualifications
- High school diploma or GED.
- Proficient in using technology and computer applications needed to perform job duties.
- Strong verbal and written communication skills.
- Professional attitude and ability to work effectively with business partners, team members, peers, and management.
Preferred Qualifications
- General business experience.
- Previous warehouse experience.
- Valid driver's license.
- 2 years of retail experience, including inventory control.
Benefits and Compensation
We offer competitive compensation based on experience, paid holidays, a 401(k) option, medical, dental, vision, and life insurance, and an employee discount.
Big Ray’s is proud to be an Equal Opportunity Employer and is committed to providing reasonable accommodations in accordance with applicable state and federal laws.
Ready to join the team?
If you're organized, hands-on, dependable, and interested in learning garment customization, we'd love to hear from you!
Apply online at:
https://bigrays.com/pages/careers